Support Agent Builder is a free, MIT-licensed agent skill that reads a site or docs URL and generates a grounded support-agent system prompt for AIML.chat — one that answers from your content, cites sources, and escalates when unsure. Give it your URL and get a ready-to-paste prompt in seconds.
What it does
The skill inspects the structure and topics of the URL you give it — a help center, docs site, or product pages — and drafts a support-agent prompt tailored to it: the right tone, the grounding-and-citation rules, and the escalation behavior so the agent never invents an answer. It includes the lead-capture instruction so the agent collects an email when it can't help, and notes which content to index. The output is a complete system prompt you can paste straight into an AIML.chat agent, plus a short rationale for each instruction so you can adjust it.
The skill
name: support-agent-builder
Use when you want a support agent system prompt generated from a site.
Steps:
1. Take the target URL (help center, docs, or product site).
2. Infer the product, audience, and common support topics.
3. Draft a grounded prompt: answer from context only, cite, escalate, capture leads.
4. Output the prompt plus which content to index in AIML.chat.
How to use it
Copy the SKILL.md into your agent framework's skills folder and run it with a URL, or paste the result into AIML.chat under Agents. It pairs with the prompt reviewer to refine the output, and the configure-agent skill to wire tools. The support agent page explains the behavior it builds toward.
Ready to deploy? Start free, paste the prompt, and your support agent is live in minutes — see pricing for limits.
Does it need my content to be public?+
It reads a public URL to draft the prompt, but the agent itself can be grounded in private content you upload or connect later.
Will the prompt prevent made-up answers?+
Yes — it bakes in the grounding-and-citation rules and an escalation instruction so the agent answers only from your content.
Is the skill free?+
Yes — it is MIT-licensed and free to copy. Running the agent counts toward your plan's limits; see pricing.