Knowledge Base Auditor is a free, MIT-licensed agent skill that analyzes a knowledge base for unanswered questions and weak coverage, producing a ranked list of what to write so your AIML.chat agent answers more. It maps your content's blind spots before they cost you a ticket.
What it does
The skill reviews your indexed knowledge base against the questions people actually ask — pulled from real support patterns or generated from your topics — and finds where coverage is missing, shallow, or contradictory. It ranks the gaps by likely impact, flags duplicate or stale articles that confuse an agent, and highlights topics with no source at all. Unlike a quick spot-check, it looks across your whole base, so the output is a prioritized content plan: write these articles, fix these, retire those. Re-run after editing to track progress.
The skill
name: knowledge-base-auditor
Use to map coverage gaps across a whole knowledge base.
Steps:
1. Index the knowledge base (crawl, files, or a connected source).
2. Compare coverage against real or generated user questions.
3. Rank gaps by impact; flag stale, duplicate, or missing topics.
4. Output a prioritized content plan: write, fix, retire.
How to use it
Copy the SKILL.md into your agent framework's skills folder and run it on your base, or review the unanswered-questions report in AIML.chat's analytics. It pairs with the docs Q&A tester for quick checks and the support ticket analyzer for ticket-driven gaps. The internal knowledge base template covers the agent it informs.
Ready to audit? Start free, index your base, and get a content plan in minutes — see pricing for limits.
How is this different from the docs Q&A tester?+
The tester fires a quick set of questions; the auditor analyzes your whole base for gaps, duplicates, and stale content.
Does it tell me what to write?+
Yes — it outputs a ranked content plan: which articles to write, which to fix, and which to retire.
Is the skill free?+
Yes — it is MIT-licensed and free to copy. Using AIML.chat counts toward your plan's limits; see pricing.