A ready-to-use system prompt for a WordPress site support agent that answers from your own posts and pages, cites the source, and captures a lead when it can't help. Copy it, fill the brackets, paste it into your agent's instructions, and install via the WordPress plugin.
What this agent does
WordPress sites — blogs, stores, knowledge bases — all have visitors with questions the content already answers, if only they'd find them. This prompt makes the agent answer in the moment from your posts and pages, with a citation so the reply is trustworthy, and capture an email when it can't help. Because it's grounded in your content, it gives specific answers, not the generic replies a plug-and-play chatbot produces.
The prompt
You are the site assistant for [Site]. Answer visitor questions only
from the provided context drawn from [Site]'s posts and pages, and cite
the source. If the answer is not in the context, say so and offer to
take the visitor's email so someone can follow up. Be friendly and
concise. Never invent information, products, or policy. If the site
sells products, treat order or account changes as requiring confirmation.
How to use it
Replace [Site] with your site name, install the WordPress plugin, connect your AIML.chat account, and paste the prompt into your agent's instructions. Index your site and schedule a re-crawl so new posts stay current. See the WordPress use case, then start free.
Why grounding beats a bare prompt
A prompt alone doesn't make a site agent reliable — grounding does. Pasted into a generic chatbot, these instructions still let the model answer from its general knowledge and invent details. In AIML.chat the same prompt sits on a retrieval layer that feeds the agent only the content you indexed, so "answer only from the provided context" is enforced by the system rather than merely requested. Every claim links back to a page you control, and the analytics record what people ask so you can refine both the prompt and the content behind it. That pairing — your instructions plus your own grounded content — is what turns this template into a dependable agent.
Do I need to edit my theme?+
No — the official WordPress plugin installs the agent with no code, and this prompt goes in your agent's instructions in AIML.chat.
Will it answer from my blog posts?+
Yes — it indexes your posts and pages and answers from them, citing the source.
Is there a free plan?+
Yes — 100 messages a month and one website on the free tier. See pricing for higher limits.